Help and support

There is no password. Type your email address and we send you an email with a sign-in button and a 6-digit code. Click the button, or type the code (in the app, the code is easiest). Links and codes work once and expire after an hour.

Wait a minute and check your spam or junk folder. Make sure the email address is spelled correctly, then ask for a new email.

Sign in and choose “Become a supplier”. Fill in your business details. We check every application before it appears on the marketplace; once approved, you can add products with photos.

Open a product or supplier page and choose “Send a message”, or “Show contact options” for email, WhatsApp or phone. Your email address is never shown to the supplier when you write through the site.

There are no payments on AgriClimate. Buyers and suppliers agree on price, payment and delivery directly. Never pay someone you don't trust, and report anything suspicious.

Use “Report” on the product or supplier page. Our team reviews every report; the supplier is never told who reported them. In a conversation you can also choose “Block this person”.

When the app asks, allow notifications. You can change this later in your phone's settings, under AgriClimate.

Use the language menu at the top of every page. The site and app work in English, Arabic, French, Spanish, Portuguese, Swahili, Chinese, Hindi and Urdu.

Sign in and open Account → My account → Delete my account. You can also read how on our account deletion page.